SFS Fire is proud of its reputation in providing services and maintenance customer care. We have built up long-term relationships with clients from a variety of background which has led to a large client base, many of whom have been receiving maintenance programmes from SFS Fire for numerous years.
Our service and maintenance schedule is coordinated from our head office, providing a single point of contact for our clients. With the use of a highly effective planned maintenance program and the utilizing of iPads, that simply and quickly produces reports, quotes and compliance certificates, based on either planned visits or call out.
Clients are ensured of a fast and reliable service.
“I would like to add that the service we receive from yourself and the SFS team is excellent, you are always available and the information we receive from you is accurate and presented well. I had the pleasure of meeting a few of your engineers last week at Teddington and it was good to see they portrayed a very professional image of your business and had the same ‘customer first’ attitude portrayed by the SFS management team, which shows great leadership.”
“Your company/staff is the most professional organisation I dealt with in my 4 years at Sungard. I appreciate the efforts of your staff to deliver the service in an efficient & pleasant manner. My goal is to mirror my experience with SFS Fire to my customers. The honest transparent approach was a refreshing change to the norm. Thank you!”
Ben Willcox, Manager, Sungard
“On the ball, always willing and were fair in all aspects of the work”
John White, Owner, Pegasus Court